Site policies
Refund policy
A failed generation returns the generation to your wallet. This is a balance adjustment, not a cash refund. Cash refunds are for the full purchase amount or are declined. Partial refunds are not offered. Contact support with your order reference for a review.
How do I request a purchase review?
Contact support@desertsnapfingerflying.best with the order reference and the reason for your request. Do not send your recovery code. Support reviews the payment status and generation usage before deciding.
Is an unused balance an automatic cash refund?
No, an unused balance is not an automatic cash refund. A review may approve a full refund or decline the request, subject to applicable consumer rights. A refunded order no longer provides usable generations.
Does a failed video require a refund request?
A failed generation is returned to the wallet by the service. If the balance looks wrong, send support the result reference so the record can be checked.
What do the packs cost?
1 generation: $9.90; 2 generations: $19.90; 5 generations: $39.90. Packs are one time purchases. There is no subscription or free trial. Purchases can be combined in the same wallet.
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